Financial Inclusion Globally


Adult Population (18+) is 70.7%, thus 5.42 B

31% of Adults Globally are Unbanked, representing 1.7 B

Financially Including the remaining Unbanked has already become more challenging

1.7B Adults Remain Financially Excluded Globally*

The rate of advancing financial inclusion during 2014 to 2017 slowed from 2011 to 2014, demonstrating the tougher challenges ahead to financially include communities from the remaining 1.7 B unbanked.  

New taxation policies in 2018 on mobile financial services by many governments has caused a reduction in their use by the recently financially included of over 50%, reversing financial inclusion progress and increasing distrust of digital financial services.

Further complicating the ability to advance financial inclusion, legacy/traditional financial service industries have increased their lobbying effectiveness against new business and technological models, handicapping or derailing innovative efforts to financially include the remaining unbanked.

While 69% are Financially Included, only 55% use account**

Two-thirds of Unbanked adults globally have a mobile phone

* Per World Bank Global Findex triennial report on Financial Inclusion, due to safety considerations of survey takers, many populous countries were excluded from research.  Excluded countries were Angola, Cuba, Eritrea, Guyana, North Korea, Oman, Papua New Guinea, Somalia, Sudan, Suriname, Syria, Western Sahara & Yemen (suggesting possibility of a larger global unbanked population

** This gap between adults with a financial acct vs. adults who use their financial acct is growing, highlighting increasing need for better financial literacy approaches.


There are Unbanked populations in developing countries, as well as in developed countries – living in rural to urban settings.

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